Technical FAQ – Trees and People: Resilience in a changing climate – John G. Bene Fellowship 2018
Note: IDRC’s online application system is managed by an external supplier, FluidWare. The product used for the online application is FluidReview.
5. One of my professors has been unable to complete the Reference Form on time. Consequently, I have not been able to hit the “Submit” button by the deadline. Can the Reference Form still be uploaded to my application and submitted after the deadline?
To apply, you will click the online link also available in the Bene call page. It will take you to the FluidReview system. Create an account. After you complete the sign-up process, you will need to complete the Eligibility Questionnaire. If you are eligible, the system will grant you access to the full application.
The online application takes time to complete. The system allows you to work at your own pace. You can upload one document at a time, save, and continue later. The Application Form contains many pages and can be completed gradually. Please make sure to complete and submit your application by hitting the “Submit” button at least one or two days before the deadline. Past experience has shown that applications submitted on the day of the deadline often encounter delays or technical difficulties because of the volume of submissions.
Contact firstname.lastname@example.org to alert us of the problem. We want to be aware of the technical issues that candidates encounter and we will try to address them. Support is available during working hours EDT. No support is available at IDRC during weekends and Canadian statutory holidays. Please note we cannot guarantee that we will be able to respond to technical issues arising during the last two days before the deadline.
The invitation will come from “Bene Awards Competition”. Note that the notification message does not include the candidate’s name. Sometimes, the invitation notification goes directly to the professor’s junk mail folder. Please advise your professors of this possibility.
Your professors should ask an IT technician at their university for assistance if they have problems retrieving the invitation. You should also inform your professors that the link granting access to the Reference Form may indicate that this is an “insecure site and that you should not continue”. The site is secure and this message may be generated by the university’s anti-virus anti-spam filtering system. Universities should have their IT departments add fluidware.com and fluidreview.com to their “trusted” domains in their anti-spam filters.
5. One of my professors has not been able to complete the Reference Form on time. Consequently, I have not been able to hit the “Submit” button by the deadline. Can the Reference Form still be uploaded to my application and submitted after the deadline?
Each candidate is responsible for starting their online application several weeks before the deadline to ensure that you have adequate time to fulfill all the requirements. This includes allowing professors sufficient time to reply to the invitation and to solve (with the help of IDRC or FluidWare) any technical problems that may arise. Professors will not be able to submit Reference Forms after the deadline. If they wait until the last day to submit the form, there is a risk that it may be delayed because of the high volume of applications being processed. If the Reference Forms have not been completed, candidates will not be able to submit their application.
No. We are unable to accept your last document by email or to accept your late application. It is the candidate’s responsibility to begin and complete the process in a timely manner and to submit before the deadline.
The system shuts down at the exact deadline time indicated in the Bene call page. There is no grace period. The system will not allow you to save what you wrote past the deadline. In this case we invite you to apply for the next Call. Please check the IDRC Funding page regularly for dates.