Analysis and Improvement of Healthcare Delivery Processes in Lacor Hospital, Gulu District, Uganda

Gulu District is one of the most vulnerable areas of Uganda. It continues to recover from a disruptive 20-year period of violent armed conflict and population displacement. This research project will address critical healthcare issues in Gulu, by identifying best practices in treatment delivery processes given the district's limited human and financial resources.

Providing health care in challenging times

Throughout this period of instability and unrest, Lacor Hospital has delivered critical health services to the people of Gulu. Originally founded by Catholic missionaries in 1959, it has since developed into the second largest general hospital in the country. In 1961, internationally acclaimed doctors Piero Corti and Canadian Lucille Teasdale started their life-long association with the hospital. Today, it is a private not-for-profit institution providing treatment and public health outreach services to approximately 250,000 people in the region.

The burden of non-communicable diseases

A recent survey revealed a slowly increasing burden of non-communicable diseases alongside persistent diseases such as tuberculosis. Both of these require long-term treatment. The demands and costs associated with treating this disease burden are growing, while donor funding is declining. There is an urgent need to strengthen hospital administration and management to deal with inefficiencies in the treatment delivery system.

How the project will make a difference

The Teasdale-Corti Foundation, established to continue support to Lacor Hospital, will be funded to send a team of operational research experts to study the problem. The team will propose strategies to better inform treatment delivery planning within the hospital.

They will:

  • review the hospital's current processes;
  • develop decision support tools for the hospital to better manage these processes;
  • identify the most critical inefficiencies in delivering tuberculosis treatment and other healthcare services;
  • propose strategies and tools to fix system inefficiencies and improve planning of treatment phases, delivery logistics, and patient follow-up in both hospital and patient community settings; and
  • strengthen the hospital's decision-making around healthcare delivery planning.

Project ID


Project status


Start Date

Thursday, June 26, 2014

End Date

Saturday, December 26, 2015


12 months

IDRC Officer

Godt, Sue

Total funding

CA$ 73,865


Uganda, North of Sahara, South of Sahara

Project Leader

Dr. Patrick Soriano


Teasdale-Corti Foundation

Institution Country


Institution Website