| APPENDIX 3. Sample Questionnaires |

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SAMPLE 1. STAFF QUESTIONNAIRE PurposeThis questionnaire is a tool to obtain data from staff on their level of satisfaction with the organization and their perception of its level of performance. ![[image]](/IMAGES/books/870/enhancing_128_0.jpg)
![[image]](/IMAGES/books/870/enhancing_129_0.jpg)
![[image]](/IMAGES/books/870/enhancing_130_0.jpg)
![[image]](/IMAGES/books/870/enhancing_131_0.jpg)
SAMPLE 2. DONOR QUESTIONNAIRE PurposeThis questionnaire is a tool to obtain data from donors on their level of satisfaction with the organization and their perception of its level of performance. ![[image]](/IMAGES/books/870/enhancing_132_0.jpg)
![[image]](/IMAGES/books/870/enhancing_133_0.jpg)
SAMPLE 3. COVER LETTER FOR DONOR QUESTIONNAIRE PurposeThis sample cover letter can be attached to the questionnaire going out to donors. [Date] [Donor name] [Donor address] Dear ____________________, As part of our efforts to build our capacity and improve our services, XYZ is presently undergoing an organizational self-assessment and strategy-development exercise. Supported by [donor name], this process will also facilitate our strategic-planning efforts. We are asking our donors to take about 10–15 minutes to complete the enclosed questionnaire. Please return it in the self-addressed, postage-paid envelope at your earliest convenience. We would appreciate your response by [date], as the questionnaire is an important part of our data-collection process. All responses will be treated confidentially. Sincerely, [Your name]

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